Privacy Policy
Your privacy matters to us. This comprehensive policy explains how aqualyntheros collects, uses, and protects your personal information.
Last Updated: March 15, 2025
Information We Collect
At aqualyntheros, we collect various types of information to provide you with our financial automation services effectively. This information helps us understand your needs and deliver personalised solutions that match your specific requirements.
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Personal Information: Name, email address, phone number, postal address, date of birth, and government-issued identification numbers when required for verification purposes.
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Financial Information: Bank account details, transaction history, credit score information, and income details necessary for our automation services.
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Technical Information: IP addresses, browser types, device information, operating systems, and usage patterns on our platform.
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Communication Data: Records of correspondence, support requests, feedback, and any other communications between you and our team.
We collect information directly from you when you register, use our services, or contact us. Additionally, we may receive information from third-party financial institutions and service providers with your explicit consent.
How We Use Your Information
Your personal information serves several important purposes within our financial automation platform. We process this data to deliver the services you've requested and maintain the highest standards of security and compliance.
Primary Uses
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Providing financial automation services, including account management, transaction processing, and automated savings features.
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Verifying your identity and preventing fraudulent activities through comprehensive security checks and monitoring systems.
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Communicating with you about your account, service updates, security alerts, and important notifications regarding your financial data.
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Improving our services through analysis of usage patterns, user feedback, and system performance metrics.
Legal and Regulatory Compliance
We use your information to comply with applicable laws, regulations, and industry standards, including anti-money laundering requirements, financial reporting obligations, and data protection laws in the United Kingdom and other jurisdictions where we operate.
Data Sharing and Third Parties
aqualyntheros takes a careful approach to data sharing. We only share your personal information when necessary to provide our services or when required by law. Here's how we handle third-party relationships:
Third Party Type | Information Shared | Purpose |
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Financial Institutions | Account details, transaction data | Processing payments and transfers |
Security Providers | Identity verification data | Fraud prevention and compliance |
Cloud Service Providers | Encrypted user data | Secure data storage and processing |
Regulatory Bodies | Required compliance data | Legal and regulatory obligations |
All third-party relationships are governed by strict contractual agreements that require them to protect your information with the same level of security and privacy standards we maintain internally.
Your Rights and Choices
Under UK data protection law, you have several important rights regarding your personal information. We've made it straightforward for you to exercise these rights through our dedicated privacy team.
Your Data Rights Include:
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Right of Access: Request a copy of the personal information we hold about you, including details about how we process it.
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Right to Rectification: Ask us to correct any inaccurate or incomplete personal information we have on file.
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Right to Erasure: Request deletion of your personal data when it's no longer necessary for the purposes we collected it.
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Right to Restrict Processing: Limit how we use your personal information in certain circumstances.
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Right to Data Portability: Receive your personal data in a structured, commonly used format that you can transfer to another service.
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Right to Object: Opt out of certain types of processing, including direct marketing communications.
To exercise any of these rights, please contact our privacy team using the details provided at the end of this policy. We typically respond to requests within 30 days and never charge a fee unless your request is clearly unfounded or excessive.
Data Security and Protection
Security sits at the heart of everything we do at aqualyntheros. We employ multiple layers of protection to safeguard your personal and financial information against unauthorised access, alteration, disclosure, or destruction.
Technical Safeguards
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End-to-end encryption for all data transmissions using industry-standard TLS protocols and 256-bit AES encryption for data at rest.
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Multi-factor authentication requirements for all user accounts and administrative access to our systems.
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Regular security audits conducted by independent third-party firms to identify and address potential vulnerabilities.
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Automated monitoring systems that detect unusual activity patterns and trigger immediate security responses.
Organisational Measures
Our team members receive comprehensive data protection training and sign strict confidentiality agreements. Access to personal information is limited to employees who need it to perform their job functions, and we maintain detailed logs of all data access and processing activities.
In the unlikely event of a data breach, we have established incident response procedures that include immediate containment, thorough investigation, and prompt notification to affected individuals and relevant authorities within 72 hours as required by law.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
Data Type | Retention Period | Legal Basis |
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Account Information | 7 years after account closure | Financial regulations compliance |
Transaction Records | 7 years from transaction date | Anti-money laundering requirements |
Communication Logs | 3 years from last contact | Customer service and dispute resolution |
Marketing Data | Until consent is withdrawn | Legitimate marketing interests |
When retention periods expire, we securely delete or anonymise your personal information using industry-standard data destruction methods. Some information may be retained in anonymised form for statistical analysis and service improvement purposes.
International Data Transfers
While aqualyntheros primarily operates within the United Kingdom, some of our service providers and partners are located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
All international transfers are governed by adequacy decisions, standard contractual clauses approved by the UK Information Commissioner's Office, or other appropriate safeguards recognised under UK data protection law.
We regularly review the security arrangements of our international partners and require them to implement equivalent protection measures for UK personal data. You have the right to request information about the safeguards we use for international transfers and obtain copies of relevant documentation.
Cookies and Tracking Technologies
aqualyntheros uses cookies and similar technologies to enhance your experience on our platform, provide personalised content, and analyse how our services are used. We've designed our approach to be transparent and give you control over these technologies.
Types of Cookies We Use
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Essential Cookies: Necessary for the basic functioning of our platform, including security features and account authentication.
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Performance Cookies: Help us understand how users interact with our services by collecting anonymised usage statistics.
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Functionality Cookies: Remember your preferences and settings to provide a more personalised experience.
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Analytics Cookies: Allow us to analyse website traffic and user behaviour to improve our services and user experience.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services. We provide detailed cookie information and management options in our dedicated Cookie Policy.
Updates to This Policy
We review and update this Privacy Policy regularly to reflect changes in our services, legal requirements, or data processing practices. When we make significant changes, we'll notify you through email or prominent notices on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
If you disagree with any changes to this policy, you have the right to close your account and request deletion of your personal information, subject to legal retention requirements.
Privacy Questions and Contact Information
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact our dedicated privacy team:
Email: info@aqualyntheros.com
Postal Address:aqualyntheros Privacy Team
44 Goldthorn Hill
Wolverhampton WV2 3HU
United Kingdom
Phone: +442077472885
We aim to respond to all privacy inquiries within 30 days. For urgent matters relating to data breaches or security concerns, please mark your communication as "URGENT - Privacy Matter" for priority handling.